Privacy Policy

At The Astor Grill, we are committed to protecting your privacy and handling your personal information responsibly.

  • We may collect personal information such as your name, phone number, email address, and booking details when you make a reservation, purchase a gift card, sign up to our mailing list, or contact us.

  • We collect and use your personal information to:

    • Manage and confirm reservations

    • Process payments and gift card purchases

    • Communicate with you about your booking or enquiry

    • Send marketing communications where you have opted in

    • Improve our services and customer experience

  • We take reasonable steps to ensure your personal information is stored securely and protected from misuse, loss, or unauthorised access. Payment transactions are processed through secure third-party providers, and we do not store full credit card details.

  • We do not sell or rent your personal information. Your information may be shared with trusted third-party service providers (such as booking or payment platforms) only where necessary to deliver our services.

  • You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

  • You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our messages or by contacting us directly.

  • We may update this Privacy Policy from time to time. Any changes will be published on our website or made available upon request.

  • If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

    The Astor Grill
    (03) 6234 3122
    info@astorgrill.com.au